Privacy Policy

1. Introduction

At Makita, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our services, or purchase our products.

2. Information We Collect

We may collect and process the following data:

  • Personal Information: Name, email address, phone number, billing details, and shipping address.

  • Technical Information: IP address, browser type, operating system, and usage details collected through cookies and similar technologies.

  • Transactional Data: Details of purchases, payments, and customer service interactions.

3. How We Use Your Data

We use your data for the following purposes:

  • To provide and improve our products and services.

  • To process transactions and manage warranties.

  • To send updates, promotions, and service notifications.

  • To ensure website security and prevent fraudulent activity.

4. Data Sharing and Security

We do not sell or rent personal data to third parties. We may share data with:

  • Service providers assisting in operations such as payment processing and shipping.

  • Authorities if required by law.

Your data is stored securely, and we use industry-standard protection measures to prevent unauthorised access.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Object to data processing for marketing purposes.

  • Withdraw consent for data collection.

For requests or concerns regarding your privacy, please contact our support team.